Oh, no more new hunting quests. As usual, they save the worst for last.
Are we getting a stream later or are we going back to ded gaem?
>going back
we are dead for a like a month already
A new FGO NP table
funny vamp ends 7 years of gacha torture
YT: FGO Gameplay , YT: FGO OST, Twitch FGO Gacha, Chaldea Archive Project - Complete
Hi guys, first time poster here. I've not really read this particular subforum much, so if this is the wrong place to post this issue, I apologize. But as far as I can tell from the rules, this is fine I think(?)
My friend has run into quite a big issue here. His transfer code was used by an unknown person, and thus he had his account stolen. So far his experience with support was that despite him showing his own google transaction logs for the SQ that he has purchased, support has refused to help him due to the account currently being used by the thief.
From the quote here from the email:
"Even if you provided a detailed explanation of the events that occurred, since the account in question is currently active, we cannot verify your ownership and we cannot take further actions."
It seems that support cannot/will not do anything despite my friend proving that he owns the account from his google transaction logs. I was hoping if anyone here has had such issues before and if they had been resolved, what they had done in order to convince support.
Might try submitting the email and saber lily code they used, assuming they pre-registered or did stuff like that one comic for the +50 bond points CE. Beyond that, not much you can do other than tell the bank to charge back as much as possible on that account since the account was stolen and DW isn't helping to retrieve the account.
We have an user in this forum who has been through this 3 times already. PM her and she should be able to help.
Assuming this is the same mami-kouga on the FGO subreddit, then she's already added her two cents on the situation to my friend. (If she sees this, yes, this is concerning the same person who started that comment thread)
I was hoping from input from someone like Elish (If someone could point me in the direction/teach me how to link users it would be helpful) as from what I've read, their situation is near identical with my friend.
For context with the situation with my friend(call him Bob)
Around June 22/23, Bob updated his transfer code in preparation for the engine update, just for safety.
11 July GMT+8, around noon, he went to use up his AP for the day, before stopping and going about his business.
About 7pm that day, he went back in to use up the AP that had recharged, only to discover that the transfer code had been used.
Cue the back and forth emails with DW support, which boiled down to the account being active, and as such not being able to prove that Bob is the rightful owner of the account.
Comparing to the information I could gather from Elish's case, they noted that the person who owned the account was using it. However, the person had not changed the name nor cleared the friend's list. However, the person behind Bob's account has changed the name, support list and cleared most of the friend list, though we managed to contact a guy who is still on the list. Most of my circle of friends who still play the game are still tracking the login activities of the account.
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When was this? Can't find the setting in game.
Might be mixing it up with the data backup thing mentioned here.
I don't recall an alternate to bind codes being implemented either.
i never tried google bind function but i believe its actually supposed to work the same way as a bind code? you bind on your current phone, load on another and then have to bind it again
not sure
A new FGO NP table
funny vamp ends 7 years of gacha torture
YT: FGO Gameplay , YT: FGO OST, Twitch FGO Gacha, Chaldea Archive Project - Complete
I don't remember doing anything to activate a google binding thingie
After my (Android) phone was stolen and I downloaded FGO again on my new (Android) phone it just instantly came with my account, no bind code required
To be frank, I needed those egg-in-cup thingies. So, it's fine for me. Even if the rates aren't as great.
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I can confirm on what it actually does. Because, when moving to my new phone, just downloading the game auto-downloaded my account profile as well. Was good since I didn't need to key in the one-time ID and password.
EDIT: However, it only applies if you download/redownload it from the Google Store. If you reset the game's data rather than redownloading the game, you lose your account profile. But you can still just delete the game and redownload it from the Google store to get it back.
EDIT 2: Oh, there's no one-time use or something. It's actually thoroughly bound to your Google account (that was used to download the game, I think).
Last edited by manafusion; July 14th, 2020 at 08:53 PM.
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